Crowne Plaza Annapolis, an IHG Hotel, is a renowned 3-star hotel located in Annapolis, Maryland. This upscale hotel is synonymous with comfort, luxury, and exceptional hospitality. With its convenient location, it attracts a wide range of guests, including families, couples, and business travelers.
The hotel offers a range of amenities and services to ensure a memorable stay for all its guests. The well-appointed rooms provide a peaceful and relaxing atmosphere, while the on-site restaurants serve delectable dishes to satisfy every palate. Additionally, the hotel boasts modern meeting and event spaces, making it a preferred choice for conferences and social gatherings.
Crowne Plaza Annapolis prides itself on delivering exceptional service and personalized attention to every guest. The friendly and professional staff go above and beyond to cater to the needs and preferences of each individual, ensuring a comfortable and enjoyable stay.
Whether you are visiting Annapolis for business or pleasure, Crowne Plaza Annapolis guarantees a remarkable experience that exceeds your expectations.
![](https://static.where-e.com/United_States/Maryland/Anne_Arundel_County/Crowne-Plaza-Annapolis-An-Ihg-Hotel_f88b4b15583c81f333ccbac4829abf9c.jpg)
Reviews
I’m not a complainer, but I feel it necessary to give an honest review because of our disappointment with this facility. We chose to stay here because of the positive reviews we saw online. It was a distance from the Annapolis waterfront area we preferred, but we thought the reviews justified our decision. We were wrong. The facility looked good from the outside and inside with the renovations that were done. The room, however, was decidedly poor. Outlets for devices on both sides of the bed were defective; there was a ceiling vent in the bathroom shower area that was rusted and in need of replacement; there was poor water flow in the bath sink; there was NO water from the shower.
The young man at the front desk called for fix it help at 9:00 pm, but the help never came. Finally, I called the front desk and politely but firmly asked for another room - a thing which should have been done but wasn’t offered when I first reported the above problems.
So at 9:30 pm, we were packing up and moving for an acceptable shower and rest.
Summary:
Appearances - B+
Cleanliness - A
Attitude of front desk representatives - B+
Response of staff to problems - F
Quality of room - F
Value - F
We were mistaken in our faith in this facility. This is not the experience we think of when we think Crown Plaza. The good reviews of this property, in our opinion, are considerably overstated. We would NOT stay at this property again. It gives Crown Plaza a bad name.
This hotel was very nice. The front desk service was outstanding. The restaurant and bar was clean and neat. My room was outstanding. My bed was very comfortable. The room had a coffee maker and refrigerator. Excellent
HOTEL: GREAT. gym, hot tub, clean rooms it didn't disappoint.
STAFF: TOP TIER -David, Ashley, Theresa in Acctg, Alex, Doris, and Elizabeth in the restaurant are a powerful, team that exemplifies how a strong staff who …
Very nice place to stay. We were there for one night, checked in before the Military Bowl and checked out the next morning. Room was pretty basic, two beds, desk, bathroom. It did have a refrigerator and coffee maker. Four of us stayed, but only towels for two. There is an indoor pool and hot tub, but the jets in the hot tub weren't working (it didn't matter, after spending several hours in a torrential downpour at the game). Check in and out were easy. Plenty of parking even with the game. Staff were friendly and helpful.
The hotel did not keep our reservation. Tried to put us in rooms that were unacceptable for our family. The staff was nice and calm but ill-equipped to assist with our needs. I do not recommend this hotel.
This was the first Crowne Plaza IHG property I stayed at. I was very impressed by the beauty, excellent construction and quiet in the room. …
My recent stay at the hotel exceeded my expectations - the room was clean and had great styling and features, bed was beyond comfortable, and the common areas were inviting and warm. Will definitely come back!
The toilets are designed for toddler. If you're tall I would not recommend you going here. We rather use the bathroom in the lounge area. Everything else was great. The breakfast. The customer service was excellent, and the location. The room can't compare to all of that.
Location
173 Jennifer Rd, Annapolis, MD 21401, United States
Hours
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Monday
04:00 PM - 11:00 AM
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Tuesday
04:00 PM - 11:00 AM
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Wednesday
04:00 PM - 11:00 AM
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Thursday
04:00 PM - 11:00 AM
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Friday
04:00 PM - 11:00 AM
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Saturday
04:00 PM - 11:00 AM
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Sunday
04:00 PM - 11:00 AM
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